Faq

What is SupportOneCare?

SupportOneCare is the business name of Zeal IT Solutions Pvt. Ltd. and is into providing resolutions to various computer related issues. We have a customer base of 60000 registered user with a resolution percentage of 91 percent and customer satisfaction level at 98 percent.

What kind of support I expect from SupportOneCare?

We provide one stop solution for various computer issues like PC Speed Optimization, Virus and Malware problems , internet setup, application errors , Operating System errors, Printer setup and many more.
We provide support by connecting to your computer through internet and we also provide support over the phone, e-mail and chat.

What are the brands SupportOneCare supports?

We support all the brands which has Microsoft windows operating systems like 98, ME, 2000, XP, Vista and Windows7. We also support applications and devices compatible with these Operating Systems like printer, scanner, MP3 players etc.

What makes your technicians qualified for support?

Our technicians are all certified technicians, who are highly qualified to take care of all your computer issues. We also have a Research and development team which is constantly monitoring the latest problems in the computer world and coming out with the resolutions for them.

How does remote support works?

In remote support we establish a connection with your computer through internet. We get to see your computer screen and we also take control of the mouse cursor and keyboard. We then resolve the problem on your computer.
But if you don't have an internet connection then we guide you over the phone and resolve the problem with your assistance.

Do you guarantee your work?

At SupportOneCare we provide you with complete resolution to all your computer issues. Customer satisfaction is what we guarantee.

Are you 24x7 available?

Yes, our technical team is available 24 X 7. You can call us anytime, anyday.

How can I subscribe for SupportOneCare?

You can log on to the company website and click on any plan to register yourself. You may also call us at our telephone number or send us an e-mail mentioning your contact details.

What methods of payment can I use?

SupportOneCare accepts major credit cards. So use your credit or debit card to make the payment.

Is my payment secured?

Your payment has to be done by you online through a secured page. We don't take any kind of details from you over the phone. So your payment method is completely secured.